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Step 1: Free 15-Minute Call

START HERE

A relaxed, no-obligation chat with

Kimberley to see if we're the right fit.

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£0

15 minutes call or video

Clear prices. No hidden costs. No commissions.

Pricing & Fees

Every family's situation is different, so we keep things simple: start with a free chat, book a one-hour consultation, then buy support hours only if and when you need them.

What Do Your Hours Cover?

Your hours cover all of Kimberley's time spent on your behalf, not just time spent talking to you. That includes:

• Phone and video calls with you and your family
• Attending meetings, assessments and care reviews
• Visiting and assessing care homes with you or for you
• Chasing GPs, hospitals, social services and care providers
• Research, paperwork and written summaries
• Emails and messages

Time is recorded in 15-minute units and you'll receive regular updates on how many hours you have left. You can top up at any time, and any unused hours carry over when you do.

You don't need to decide now. At the end of your consultation, Kimberley will recommend the option that best fits your situation, or tell you honestly if you don't need any more support at all.

Step 2: Family Consultation

A detailed look at your situation, your priorities identified and a written plan of next steps.

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£99

1 hour online or face to face

Step 3: Support Hours

Need more help after your consultation? Buy a block of hours and Kimberley will work alongside your family for as long as the hours last. The bigger the block, the lower the hourly rate.

3 Hours:
Getting Started

Ideal for one specific need,

like hospital discharge.

£279

£93 per hour · valid for 3 months

Buy any block of hours within 7 days of your consultation and we'll take £49 off.

Kimberley will give you your code at the end of your session.

Your consultation fee counts.

5 Hours:
Ongoing Support

Ideal for a big change, like moving into a care home.

£449

£90 per hour · valid for 6 months

MOST POPULAR

8 Hours:
Complete Support

Ideal for complex situations or ongoing support all year.

£699

£87 per hour · valid for 12 months

Not Sure Which To Choose?

Fixed, transparent prices. You'll never pay more than you agreed.
Fully independent. No commissions from care homes or care providers.
One dedicated person. You'll work with Kimberley from start to finish.
No pressure. You only buy more hours if you want them.

Our Promise

OUR PROMISE TO YOU

The Care Lens logo: Independent dementia consultant Surrey

KIMBERLEY · FOUNDER, THE CARE LENS

Ready To Take The Next Step?

Start with a free 15-minute call. No pressure, no obligation, just a friendly conversation about where you are and what might help.

Frequently Asked Questions

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