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At The Care Lens, we are committed to making our website accessible, easy to read, and simple to navigate for everyone—including older adults, caregivers, and individuals using assistive technologies.

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1. OUR ACCESSIBILITY COMMITMENT
We strive to design and build our website so that it can be used comfortably by as many people as possible. This means we aim to:
* Use clear, easy-to-read fonts with strong contrast against background colors.
* Keep site navigation simple and logical.
* Support zooming and screen magnification without breaking the page layout.
* Provide clear text descriptions for key images and downloadable guides.

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2. WHAT TO DO IF YOU HAVE TROUBLE USING THIS WEBSITE
We know that digital barriers can be frustrating, especially when you are looking for urgent care support. If you experience any difficulty accessing information on our website, or if you need any of our materials in an alternative format (such as large print or plain text), please let us know.

* Lead Accessibility Contact: Kimberley
* Email: kimberley@thecarelens.co.uk

When contacting us, please let us know:
1. The web page or document you were trying to access.
2. The issue you encountered or the format you require.

We aim to respond to all accessibility queries within 2 business days and will work directly with you to ensure you get the information you need.

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3. CONTINUOUS IMPROVEMENT
We regularly review our website content and structure to improve accessibility. This statement was last updated on [Insert Launch Date].